Support — Marqly
Support

How can we help?

Check the quick links below, browse common questions, or send our team a message directly.

Send us a message

We typically reply within 24 hours.

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Thanks for reaching out — our team will get back to you within 24 hours.

Common questions

How do I cancel my subscription?+

From your account page under Billing → Cancel Subscription. No fees, no contracts. Full details in our Cancellation Policy.

How does the 30-day free trial work?+

You won’t be charged for 30 days after signing up. If you cancel before then, you’re never charged at all.

How do I update my payment method?+

Log into your account and go to Billing → Update Payment.

How fast will my first ad go live?+

Within 2 hours of signing up on the Starter plan — faster on Growth and Pro.

Where do I find my referral link?+

On your account page — share it with other brands and get 1 free month for every brand that signs up.